Terms & Conditions - Act Attack Training Courses & Workshops

Act Attack is Committed to Ensure That:

Our courses are led by experienced, inspirational, and motivational instructors, with most being native English speakers and a few who are highly fluent in English.
Classes are typically taught by the same teacher throughout the course. In the rare event of an instructor's unavailability, we ensure a qualified substitute continues the course seamlessly.
We don’t have a permanent office or dedicated locations. Instead, we rent versatile studios, like Yoga or other spaces, specifically for our theater classes and always very close to the city center. Because these spaces host other activities, visits outside of our scheduled class times aren’t possible. Only our teacher is present during classes (and of course George or the community assistant, reachable via WhatsApp) . While we’d love to have our own spaces in all 8+ cities we operate in, this is something we hope to achieve as we grow.
Act Attack courses are tailored for total beginners and people with little acting or improv experience, and most do not include a final performance. Based on demand, beginner courses may progress to intermediate and advanced levels, potentially leading to a final showcase. We prioritize student growth and satisfaction, adjusting course structures as needed to suit the group. While the course content generally follows what is outlined on our website, it may be slightly adapted based on the group's needs and abilities.
We occasionally capture photos, videos, or stories during classes with student consent for two purposes: A) to share memories and highlight student achievements, and B) to promote our community on Instagram and Facebook. We respect privacy and will not use images or videos of those who opt out. If any are posted by mistake, we will promptly remove them upon request. You can view previous posts at our instagram page.

As a Student, you need to:

Pay (via bank transfer, payment link or via our new e-shop)
- Option 1: Pay the full price for a course/class-pack in advance, before the date of the first class or taster class, if you have chosen to commit to a full course/class-pack upfront.
- Option 2: If you liked the taster class and decide to continue with the full course/class-pack, pay the pack available before the second group class starts.
- Option 3: If you are only attending a taster class and not more classes, pay the taster class fee in advance, before the date of the first class.
  NOTE: Priority is given to Students who booked a full course/class-pack in advance (students who book a Taster Class, are only entitled to access to the Full Course if there are still spots available).
Treat others with respect and avoid any form of discrimination, harassment, or bullying during class. Our instructors create a safe and supportive environment and welcome feedback for improvement. Students should follow instructions, communicate clearly, and take care of the space/studio. Act Attack and instructors are not responsible for any damage to the space. In cases of sickness, health issues, or accidents during class, neither the instructor nor Act Attack are liable. Students must disclose relevant medical conditions before class. Failure to do so releases Act Attack from liability if the student needs to stop the class for safety reasons.
Regular attendance and active participation are essential. Missing more than two classes can disrupt group dynamics and the teacher’s plan, which may affect your ability to continue with the rest of the classes, with no refund possible. We aim to create a great learning experience together. We usually stick to our standard class packages but may consider a discount for students who notify us in advance of missing classes.
Inform the Teacher & the group in advance in case he/she cannot arrive at a group course on time or cannot attend for any reason, by writing an instant Whatsapp message in the group chat, at least 2 hours before the start of a group class.

Amendments, Credits, Cancellations & Refunds

1. Course Rescheduling

Act Attack may reschedule course dates for the following reasons:

A. Minimum enrollment not met (7–8 fully registered students)
B. Teacher or studio unavailability/illness
C. Severe weather conditions
D. Urgent safety or health concerns (e.g. lockdowns)

Students are notified promptly. No refund obligation if rescheduled within 2–3 weeks of the original start date. If cancelled or rescheduled a second time beyond that window, a full refund or credit will be issued.

2. Classes, Credits & Refunds

Act Attack offers 6, 7, and 8+ class packs, with the price per class decreasing as the number of classes increases. A taster class is available for those who wish to experience the course before committing. Once a course has commenced, all associated costs — including teacher fees, studio rental, and course planning — are fully committed. Courses require a minimum of 8–9 enrolled participants to proceed. Act Attack will always endeavour to find a fair resolution while ensuring the best possible experience for all participants.

If You Know You’ll Miss Classes in Advance
If you know in advance you'll miss 3 or more classes, we can offer a flexible rate of €45/class, subject to availability. However, if you're missing more than 3 classes we recommend joining the next season instead so you can enjoy the full experience.

If You Miss Classes After Booking
If you miss classes/want to cancel, you may receive make-up classes based on how many you missed/want to cancel:

Miss 10 classes → 7 make-ups
Miss 9 classes → 6 make-ups
Miss 8 classes → 5 make-ups
Miss 7 classes → 4 make-ups
Miss 6 classes → 3 make-ups
Miss 5 or 4 classes → 2 make-ups
Miss 3 or 2 classes → 1 make-up
Miss 1 class → no credit or refund

Make-up classes depend on availability and can be used in a similar course the same week or next season. Credits can also be transferred to a friend. Check with us first 🙏

Your teacher can also provide home exercises to help you catch up — just reach out 💬

Cancellations Before Course Start

21+ days → 100% refund
14–20 days → 75% refund
8–13 days → 50% refund
7-0 days of start and anytime after the course has started→ no cash refunds, only credits (see above)

In exceptional circumstances — such as serious illness or family emergency — students may submit a request for review by contacting Act Attack directly with supporting documentation (e.g. a medical certificate). Any exception to the standard refund policy is granted solely at Act Attack's discretion and is not guaranteed.

In the rare case that a course is cancelled due to insufficient enrollment, a full refund will be issued regardless of the above.

Important Notes

Refunds or discounts for missed single or taster classes are not available
Once a course has started, participants are expected to commit to the full program (we recommend missing no more than 2–3 classes
All changes are subject to the course maintaining a minimum of 8 participants after the cancellation

This policy helps us maintain stable groups and deliver the best possible experience for everyone 🎭

3. In order to offer the best possible experience, informative and quality content, and access to resources, Students may need to allow access to limited personal information (first name, last name, email address, phone number). The information collected is for the exclusive use of Act Attack. Act Attack will not share personal data with any third party and the customer can request removal of their data.

INTELLECTUAL PROPERTY, COPYRIGHT, BRAND PROTECTION AND FAIR COMPETITION

Scope
This policy applies to all individuals and entities interacting with Act Attack, including but not limited to teachers (current or former), collaborators, contractors, students, participants, website users, and any third party, regardless of whether a formal agreement exists.

Ownership and Legal Protection
All content and intellectual property associated with Act Attack is protected under Spanish Intellectual Property Law and applicable EU regulations.

Act Attack retains exclusive ownership of:

• Its brand name, logos, trademarks and visual identity
• Its distinctive course concepts, branded formats and commercial positioning
• Website content, course descriptions, photos, videos and marketing materials
• Pricing models, business systems and commercial structure
• Marketing strategies, databases, digital assets and internal systems

Teachers collaborating with Act Attack retain ownership of materials, exercises and methodologies independently developed by them outside the scope of Act Attack, provided such materials do not reproduce or substantially imitate Act Attack’s branding, proprietary formats or commercial identity.

Any materials or formats developed collaboratively within the context of Act Attack courses shall be governed by the relevant collaboration agreement.

No Implied License
Access to this website or participation in any Act Attack activity does not grant any license, assignment, transfer or right of use over Act Attack’s intellectual property.

Prohibition of Copying or Imitation
It is strictly prohibited to copy, replicate, adapt, distribute or commercially exploit Act Attack’s proprietary formats, branding elements, course structures, methodologies, pricing models, marketing language or distinctive commercial positioning.

The creation, promotion or offering of services that are identical or substantially similar in structure or presentation in a manner likely to cause confusion, association or unfair competitive advantage shall constitute a violation of applicable intellectual property and unfair competition laws.

This prohibition applies whether or not the individual has previously attended a class or collaborated with Act Attack.

Brand Use and Misrepresentation
The Act Attack name, logo, reputation, student community or brand recognition may not be used for personal or commercial purposes without prior written authorization.

No person or entity may represent, imply or suggest affiliation, endorsement or partnership with Act Attack unless expressly agreed in writing.

Confidential Information
Any person who gains access to non-public information relating to Act Attack, including but not limited to business strategies, pricing structures, client data, marketing plans, operational systems or future projects, agrees not to disclose, reproduce or use such information for personal benefit or for third parties, during or after their relationship with Act Attack.

Non-Solicitation and Fair Competition
No individual or entity may directly solicit Act Attack’s students, clients or business contacts for competing services using information or access obtained through Act Attack activities.

Independent professional activity is permitted provided there is no misuse of intellectual property, confidential information or brand association, and provided such activity complies with Spanish and EU unfair competition regulations.

Enforcement
In the event of infringement, Act Attack reserves the right to pursue all civil, commercial and criminal remedies available under applicable law, including but not limited to:

• Immediate removal of infringing materials
• Termination of access or collaboration
• Injunctive relief
• Financial compensation for damages
• Legal costs and associated expenses

Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Spain.

Any dispute arising in connection with Act Attack’s website, services or activities shall be submitted to the exclusive jurisdiction of the Courts and Tribunals of Barcelona, Spain, without prejudice to mandatory consumer protection regulations that may apply in other European Union jurisdictions.

Last updated: 19 January 2026

COMPLAINTS

If you think that we are not helping you in the right way, you have the right to lodge a complaint with the authorities.

Contact Details

Act Attack
Georgios Rigopoulos
VAT & Registration number: Y1076059-H
Passatge Vintro 7, Barcelona, Spain
actattack.interact@gmail.com

Terms & Conditions - Act Attack Training Courses